Got A Question?


Some frequently asked questions are below:

How do I register to attend your Training Seminar?


Simply email and an invitation with a registration form will be sent to you. Alternatively download the Registration Form on this site and mail it in with payment and a confirmation will be sent out to you.

How can I make sure that I won't miss your Training Seminar?


Once you have registered you will be on our mailing list and an invitation will be sent to you annually. If you change address during the year simply email and let us know. You can request to be removed from our confidential mailing list at any time.

Why attend your Training Seminars?


Our seminars are designed specifically with the small business Pest Control operator in mind. Because small business' generally lack the resources to provide on-going training (a legislative requirement) to the owner operator or staff- it is simply the easiest, most cost effective way of ensuring you meet the legislative (both HSNO & HSE Regulations) requirements as well as keep abreast of the latest products and methods in our industry. Where else can you also talk to your peers and local competition in a non-competitive environment?

How can I be sure that it's worth attending? How do I know this isn't just some marketing or sales gimmick by suppliers/manufacturers?


Just ask around others in the industry, they'll soon tell you the value of attending. In addition the programme is developed carefully to meet the legislative requirements of Regulation 4(5) HSNO (Personnel Qualifications) Regulations 2001 by a HSNO Test Certifier qualified in UPM. It is also moderated by independent HSNO Test Certifiers attending sessions. It is also moderated for educational standards by representatives of the ITO attending/reviewing sessions and moderated for technical accuracy by representatives of PMANZ.

What is a Registered Pest Control Technician?


This is a person who has undertaken and qualified with an NZQA recognized National Certificate in Urban Pest Management. This means they can then be registered with PMANZ. The value of this qualification is that they have proven by assessment to be competent in all Pest Control methods & techniques such as Integrated Pest Management & HACCP practices .This means that they will be considered for contracts where quality control and auditing is essential such as in Food Processing & Production or Government Facilities Management etc. It is a voluntary qualification and represents the 'official' educational qualification for Pest Control in NZ.

Can Kerosene be used as the carrier when treating timber surfaces for the control of Borer?


Pacific International Insurance Pty Ltd reported on a query made on behalf of PMANZ on the implications of borer treatment using solvents such as kerosene as a carrier to the Insurance Council of New Zealand (ICNZ) of which Pacific International Insurance Limited is a Member.

It seems the issue has been resolved. The last liability discussion group came up with the following note in the minutes.

"Borer treatment - the problem of borer treatment where solvents are used as a carrier for the chemicals was discussed. A question was raised whether the treatment of timber with this type of product would result in a claim for fire damage being rejected. It was agreed that it was very unlikely that a claim would be declined where the product had been used in accordance with the manufacturer's directions. However, if a pest controller applied the product in a way that was careless and outside the manufacturer's directions then their Liability or Prof. Indemnity Insurance would be likely to be tested."

If water is used as the carrier then treatments should be carried out for 5 consecutive years. This is because of reinfestation from untreated timbers nearby or the borers in situ at the time of the treatment that survived longer than the treatment lasted because they were inside areas of timber where the chemical failed to penetrate.

The life cycle of the borer can be quite extended with Anobium living 5 years or more (7 years has been recorded). So the reason behind the 5 year treatment cycle is to keep active chemical on the timber throughout the period of activity for the borer larvae so that the adult can be picked up on exiting. This is very important when water is used as the carrier as it has little penetrative ability and leaves the active chemical pretty much across the surface of the timber.

If the timber to be treated is polished flooring then before using Kerosene make sure the owner is fully aware that colour change of the polished surface is highly possible. To avoid this water should be used as the carrier. When using a solvent such as kerosene make sure that all pilot lights and power is turned off during the treatment and until the surface has dried.

What is PMANZ?


This is the Pest Management Association of NZ (of which all PESTNETWORK Companies are members). This is the nationally recognized body which represents the Urban Pest Management & Fumigation industry on a technical and legislative level. It is a voluntary organization funded by its members- which represents most of the largest corporate & franchise Pest Control service companies as well as product Manufacturers and Suppliers. It is the most powerful lobby organization in the industry. It is linked internationally to other Pest Control Associations such as AEPMA, BSPCA and the NPCA.

What is HSNO?


This is the Hazardous Substances & New Organisms Act 1996. This is the law which controls the introduction and use of pesticides in NZ. It is administered by the EPA (Environmental Protection Authority) which functions similar to the USA's Environmental Protection Agency. A subtle difference is that EPA does not handle enforcement but delegate this to the Department of Labour (OSH) and Local Authority's (such as Council Health Inspectors etc).